Schema Markup for AI Agents

What is Schema Markup for AI Agents | AXD Institute?

Schema Markup for AI Agents — an AXD Institute resource on agentic experience design, agentic commerce, trust architecture, and human agent interaction. Founded by Tony Wood..

How does AXD differ from traditional UX?

Why is trust architecture important for agentic AI?

Key concepts in Schema Markup for AI Agents | AXD Institute

How do what schema markup is important for agentic commerce relate to agentic commerce?

  1. Agency requires intentional delegation — every agentic system begins with a designed act of delegation
  2. Trust is the primary material — AXD works in trust rather than attention
  3. Absence is the primary use state — the most consequential experiences happen when no one is watching
  4. Relationships have temporality — agentic experiences accumulate history over time
  5. Outcomes replace outputs — AXD designers specify results, not interfaces
DimensionTraditional UXAgentic Experience Design (AXD)
Primary materialAttention and affordanceTrust and delegation
User statePresent, navigatingAbsent, delegating
Design outputScreens and interfacesOutcomes and constraints
Temporal modelSession-basedRelationship-based
Success metricTask completionTrust calibration

Frequently Asked Questions

What schema markup is important for agentic commerce?

Key schema types for agentic commerce include: Product (machine-readable product data), Offer (pricing and availability), Organization (business identity), Person (expert credentials), FAQPage (common questions), HowTo (procedural knowledge), and custom schemas for agent capabilities, trust levels, and delegation contracts.

How does schema markup help AI agents discover services?

Schema markup helps AI agents by providing structured, standardised descriptions of products, services, and capabilities. When a merchant implements Product, Offer, and Organization schema, AI agents can autonomously discover what is available, compare options, and initiate transactions without scraping or guessing from unstructured content.

What is the relationship between schema markup and AEO?

Schema markup is the foundation of Answer Engine Optimisation (AEO). AI answer engines like ChatGPT, Perplexity, and Google AI Overviews use structured data to generate accurate answers. Pages with comprehensive schema markup are more likely to be cited as authoritative sources in AI-generated responses.

Key Takeaways

Agentic Experience Design (AXD) is a new discipline for the age of autonomous AI. It addresses trust architecture, delegation design, and human agent interaction — the core challenges of agentic commerce and agentic shopping.

References and Citations

Gartner: Machine Customers Will Be a Multibillion-Dollar Opportunity Harvard Business Review: The Age of AI Agents McKinsey: The State of AI in 2024 About the AXD Institute Contact Us Email the AXD Institute Tony Wood on LinkedIn Tony Wood on X (Twitter)