AXD Readiness Assessment

By Tony Wood, Founder — AXD Institute, Manchester, United Kingdom

What is Agentic Experience Design?

Agentic Experience Design (AXD) is the discipline for designing trust-governed relationships between humans and autonomous AI systems. Founded in September 2024 by Tony Wood in Manchester, United Kingdom, AXD addresses how humans delegate, calibrate, observe, interrupt, and recover trust in agentic AI.

What is Your Readiness Roadmap?

What Comes Next

Key concepts in AXD Readiness Assessment | AXD Institute

How do axd readiness assessment relate to agentic commerce?

• axd readiness assessment
• your readiness roadmap
• how is readiness scored
• how long does the assessment take
• what happens after the assessment

• Four Pillars
• Consultant
• Observatory
• Manifesto
• Practice
• Knowledge Base
• Agentic Commerce

1. Agency requires intentional delegation — every agentic system begins with a designed act of delegation
2. Trust is the primary material — AXD works in trust rather than attention
3. Absence is the primary use state — the most consequential experiences happen when no one is watching
4. Relationships have temporality — agentic experiences accumulate history over time
5. Outcomes replace outputs — AXD designers specify results, not interfaces

Dimension	Traditional UX	Agentic Experience Design (AXD)
Primary material	Attention and affordance	Trust and delegation
User state	Present, navigating	Absent, delegating
Design output	Screens and interfaces	Outcomes and constraints
Temporal model	Session-based	Relationship-based
Success metric	Task completion	Trust calibration

Frequently Asked Questions

How is readiness scored?

The assessment evaluates organisations across the Six Pillars of agentic readiness: Signal Clarity, Reputation & Reliability, Intent Translation, Engagement Architecture, Trust Architecture, and Protocol Readiness. Each pillar is scored through five questions about current capabilities, planned initiatives, and strategic alignment. Results include a pillar-by-pillar score (0–15), an overall readiness rating, and prioritised recommendations.

How long does the assessment take?

The core assessment takes approximately 15-20 minutes to complete. It is designed to be taken by product leaders, design directors, CTOs, and strategy executives. Results are available immediately, with a detailed breakdown of pillar scores and recommended next steps.

What happens after the assessment?

After completing the assessment, organisations receive a composite readiness score with pillar-by-pillar analysis and prioritised recommendations. Teams can use the results to identify capability gaps, plan AXD implementation using the Practice Frameworks, and benchmark their progress against the AXD maturity model.

Key Takeaways

Math.min(prev + 1, totalQuestions - 1)), 300); AXD Readiness Assessment · 30 Questions · 8 Minutes Assess your organisation across the Six Pillars of AXD Readiness - including the new Protocol Readiness pillar. Receive a scored The assessment evaluates your business across the Six Pillars of AXD Readiness. Each Your overall AXD Readiness is determined by your weakest pillar. An agent that cannot Prioritised actions for each pillar, ordered by urgency. Start with your weakest pillar - Every investment in AXD Readiness has immediate value for human-facing commerce. The Structured data improves SEO. Performance monitoring improves operational reliability. This assessment is a starting point. For a comprehensive AXD Readiness audit with

References and Citations

Gartner: AI Readiness Assessment McKinsey: AI Maturity Model World Economic Forum: AI Governance Framework About the AXD Institute Contact Us Email the AXD Institute Tony Wood on LinkedIn Tony Wood on X (Twitter)