AXD for Compliance and Risk

What is AXD for Compliance and Risk | AXD Institute?

AXD for Compliance and Risk — an AXD Institute resource on agentic experience design, agentic commerce, trust architecture, and human agent interaction. Founded by Tony Wood..

How does AXD differ from traditional UX?

Why is trust architecture important for agentic AI?

Key concepts in AXD for Compliance and Risk | AXD Institute

How do what compliance requirements apply to agentic ai systems relate to agentic commerce?

  1. Agency requires intentional delegation — every agentic system begins with a designed act of delegation
  2. Trust is the primary material — AXD works in trust rather than attention
  3. Absence is the primary use state — the most consequential experiences happen when no one is watching
  4. Relationships have temporality — agentic experiences accumulate history over time
  5. Outcomes replace outputs — AXD designers specify results, not interfaces
DimensionTraditional UXAgentic Experience Design (AXD)
Primary materialAttention and affordanceTrust and delegation
User statePresent, navigatingAbsent, delegating
Design outputScreens and interfacesOutcomes and constraints
Temporal modelSession-basedRelationship-based
Success metricTask completionTrust calibration

Frequently Asked Questions

What compliance requirements apply to agentic AI systems?

Agentic AI systems face compliance requirements across multiple domains: data protection (GDPR, CCPA), financial regulation (PSD2, consumer protection), AI-specific regulation (EU AI Act), and sector-specific rules. Key requirements include transparency, accountability, human oversight, and the ability to explain autonomous decisions.

How does AXD help with regulatory compliance?

AXD helps with compliance by designing transparency, accountability, and human oversight into agentic systems from the start. Trust architecture provides the audit trails regulators require, delegation design ensures clear accountability chains, and observability systems enable the explainability that AI regulations demand.

What is the relationship between trust architecture and compliance?

Trust architecture and compliance are deeply connected: well-designed trust architecture naturally satisfies many regulatory requirements. Audit trails support accountability, delegation design supports human oversight, and recovery protocols support the right to explanation. Organisations with strong trust architecture find compliance easier to achieve and maintain.

Key Takeaways

Establish envelope review processes that update boundaries as regulations evolve -

References and Citations

Gartner: Machine Customers Will Be a Multibillion-Dollar Opportunity Harvard Business Review: The Age of AI Agents McKinsey: The State of AI in 2024 About the AXD Institute Contact Us Email the AXD Institute Tony Wood on LinkedIn Tony Wood on X (Twitter)